http://dl.gi.de/handle/20.500.12116/11826 2026-07-23T18:36:10Z http://dl.gi.de/handle/20.500.12116/12346 ICT and operations outsourcing in banking Lancellotti, Roberto; Schein, Oliver; Spang, Stefan; Stadler, Volker Outsourcing of ICT (Information and communications technology) and Operations services has reappeared on the agenda of top management in European banking. As a contribution to this important topic, McKinsey & Company has carried out a comprehensive survey, based primarily on 70 interviews with executives of banks and providers.Key topics analyzed are: the relevance of outsourcing to address current challenges in banking; the value created by outsourcing and the barriers to its successful implementation; the degree of viability of outsourcing across specific services and functions; and likely developments in the outsourcing market. In addition, industry best practices have been collected and synthesized. 2003-01-01T00:00:00Z http://dl.gi.de/handle/20.500.12116/12350 Interview mit oliver Schreiber und Ralf Döring zu „Outsourcing im Mittelstand“ Schreiber, Oliver; Döring, Ralf 2003-01-01T00:00:00Z http://dl.gi.de/handle/20.500.12116/12352 Interview mit Falk von Westarp zu „Asp-Dienste in der Personalbeschaffung“ Westarp, Falk 2003-01-01T00:00:00Z http://dl.gi.de/handle/20.500.12116/12351 Interview mit Edgar Maier zu „Spezialisiertes Outsourcing auf der Grundlage von Branchen-Know-how im Luftverkehr“ Maier, Edgar 2003-01-01T00:00:00Z