http://dl.gi.de/handle/20.500.12116/11879 2026-07-22T20:35:05Z http://dl.gi.de/handle/20.500.12116/12495 Online One-stop Government Traunmüller, Roland; Wimmer, Maria 2005-01-01T00:00:00Z http://dl.gi.de/handle/20.500.12116/12489 Prozessorientierte Wirtschaftlichkeitsuntersuchung für E-Government Wolf, Petra; Krcmar, Helmut E-Government economy needs to be dealt with in a multidimensional and multiperspective way. Existing evaluation concepts, though, hardly meet these pre-requisites. In this paper we give an overview of approaches and difficulties in evaluating IT-projects in public administration. Current E-Government evaluation approaches and surveys are compared as to their fitness to judge on an actual E-Government project. Based on the E-Government evaluation criteria used for the assessment of the evaluation approaches we develop a process-oriented E-Government evaluation concept which is illustrated in a mini-case. 2005-01-01T00:00:00Z http://dl.gi.de/handle/20.500.12116/12496 Referenzmodellierung für E-Government-Services Hinkelmann, Knut; Thönssen, Barbara; Probst, Fabian The realisation of E-Government Services in Switzerland makes only little progresS. Reasons are — on the one hand — the federal constitution of the Swiss Confederation. On the other hand, public administrations are concerned about the high initial effort and the corresponding financial investmentS. As a partner in the EU–funded project OntoGov the Swiss Federal Chancellery now takes over an active role in the configuration of E–Government services. With the OntoGov system reference process models are provided at various abstraction layerS. Public administrations can adapt these reference models to their specific needs and make them available for the citizenS. Decisions for designing and adapting reference processes are explicitly modelled using ontologies, making the decision process traceable. Thus, subsequent changes in the reference models can be transferred to all the depending models. 2005-01-01T00:00:00Z http://dl.gi.de/handle/20.500.12116/12493 Barrierefreiheil für Webseiten von Bund, Ländern und Gemeinden Algermissen, Lars; Dermann, Guido; Niehaves, Björn This paper introduces the topic of web accessiblity, describes the legal and technical aspects as well as the current problems public administrations face in fulfilling those legal and technical requirements. The paper especially focuses on showing how to realize an accessible website for public administrations beginning witht he selection of appropriate consultants on the federal level. 2005-01-01T00:00:00Z