@inproceedings{mci/Lück-Schneider2016,
author = {Lück-Schneider, Dagmar},
title = {Process-Mining in der öffentlichen Verwaltung},
booktitle = {Informatik 2016},
year = {2016},
editor = {Mayr, Heinrich C. AND Pinzger, Martin} ,
pages = { 659-670 },
publisher = {Gesellschaft für Informatik e.V.},
address = {Bonn}
}