Social-Customer-Relationship-Management (Social-CRM)
| dc.contributor.author | Alt, Rainer | |
| dc.contributor.author | Reinhold, Olaf | |
| dc.date | 2012-10-01 | |
| dc.date.accessioned | 2018-01-10T13:44:55Z | |
| dc.date.available | 2018-01-10T13:44:55Z | |
| dc.date.issued | 2012 | |
| dc.identifier.issn | 1861-8936 | |
| dc.identifier.uri | http://dl.gi.de/handle/20.500.12116/12010 | |
| dc.publisher | Springer | |
| dc.relation.ispartof | Wirtschaftsinformatik: Vol. 54, No. 5 | |
| dc.relation.ispartofseries | WIRTSCHAFTSINFORMATIK | |
| dc.title | Social-Customer-Relationship-Management (Social-CRM) | |
| dc.type | Text/Journal Article | |
| mci.reference.pages | 281-286 | |
| gi.identifier.doi | 10.1007/s11576-012-0330-6 |
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