@inproceedings{mci/Breiter2006,
author = {Breiter, Andreas AND Fische, Arne},
title = {E-Learning Service Level Management in Hochschulen},
booktitle = {DeLFI 2006, 4. e-Learning Fachtagung Informatik, 11. - 14. September 2006, in Darmstadt, Germany},
year = {2006},
editor = {Mühlhäuser, Max AND Rößling, Guido AND Steinmetz, Ralf} ,
pages = { 377-378 },
publisher = {Gesellschaft für Informatik e.V.},
address = {Bonn}
}