A management tool for business process performance tracking in Smart Production

Abstract

In this paper, we present a management tool for tracking KPIs in business processes. This tool can be used by executives from a Smart Factory in a strategic manner for defining performance targets by using Smart Production dimensions. The tool uses a standard BPMN notation that suits the operational-driven scenarios of Smart Production. This paper introduces a tool that allows attaching and tracking of KPIs to the single tasks and activities of a business process modeled in BPMN. It describes its functionality and its possible applicability for Smart Factory use case where also business processes, systems, and humans interact within an intelligent manufacturing procedure.