Civil Servants' Educational Needs in the Field of E-Governance in CIS Countries

Abstract

Successful and effective e-governance development is impossible without adequate civil servants' qualification. E-Governance development in Commonwealth of Independent State (CIS) countries faces a lot of common hurdles, and the problem of insufficient civil servants' skills in the field of e- governance is among the top of these issues. The article represents the results of several researches dedicated to identification of actual and required civil servants skills for the successful integration of e-government in Russia and CIS countries. In the studies the authors used the following methods: gap-analysis, documents and projects evaluation, testing, expert poll. The authors propose a set of recommendations to solve the problem of insufficient qualification.