Integrated solutions and services in public transport on mobile devices

Abstract

Our society is characterised by individuality, comfort and mobility. It has been shown in many scientific studies that the mobile phone plays an important role in our living and working environment. While navigation systems in cars offer a high level of individuality, comfort and a high degree of integration with the car electronics, there are no comparable solutions and services available in public transport. In this paper, it is described that integrated solutions in public transport can improve the user needs in terms of flexibility and convenience. Although there are several individual mobile applications for rail information and ticketing available, an integrated and profile-based solution is hard to find on the market. We propose an integrative architecture that covers mobile trip planning, intelligent mobile ticketing and community solutions during the trip. This shows that our findings can enhance flexibility and comfort in public transport.