How does an enterprise become an anti-social system? A motivation for the need of social and cultural capital for retaining the corporate success

Abstract

With an increasing on agility, respectively the adaptation of IT artefacts with respect to changing requirements, a resource with an increasing importance for the differentiation of one enterprise towards its competitors is the human capital. Thereby, in this paper it will be argued that in order to use such human capital, a demanding influence is the social capital of the enterprise. Social capital is defined by the art of interacting or relation between individuals as part of the same social system, namely the enterprise. So, generally, social capital defines the type of culture an enter- prise is characterised with. With an increasing importance of autonomous IT-artefacts, in the latter referred as mechanical actors, the social capital decreases, because of the missing social orientation of interactions between human and mechanical actors. While the common notion of this issue is the search for more efficient and less costly processes, the authors argue that every domain, which has become irrelevant losses its potential of innovation with the lack of human interaction and in use of creativity.