Towards improving the usability of mobile ERP. A model for devising adaptive mobile uis to improve the usability of mobile ERP

Abstract

Mobile ERP is an extension of ERP systems and many of business owners and CIOs remain reluctant to adopt this extension. The apparent reluctance stems from many challenges, most notably the usability when compared to conventional ERP packages. Usability challenges of mobile ERP could be classified based on every entity involved in these systems, namely mobile devices, mobile context, mobile connectivity, the end-user, and the back-end ERP system. The user interfaces of Mobile ERP directly affect its usability. Moreover, mobile ERP is used in variable contexts. Therefore, Adaptive user interfaces are proposed as a solution to address usability challenges and variable contexts issues by content, presentation and navigation adaptation. This research aims at providing a model for designing Adaptive Mobile User Interfaces to improve the usability of mobile ERP in variable contexts. Hence, this model will be used by mobile ERP developers to improve their product usability.