Meta-Orchestration of E-Services for Process-oriented Coordination in Healthcare Networks

Abstract

Coordination in healthcare networks becomes more and more important to enable integrated care scenarios and to increase quality and efficiency in treatment processes. After identification of shortfalls in existing concepts and solutions a process-oriented approach is introduced which enhances integrated care scenarios by IT-driven coordination of interorganizational treatment processes – the concept of process-based e-service logistics. The concept is guided by process orientation, service orientation and individualization. A meta-orchestration approach is presented that implements the concept of process-based e-service-logistics by execution of individual treatment processes, identification of coordination tasks between network actors, and dynamic allocation of e-services.