From business process models to capability models

Abstract

Enterprises are confronted with rapidly changing situations in regulations, globalisation, time-to-market pressures and advances in the technology. Management and design of capabilities allowing for more flexibility in business services is one way to tackle these challenges. This requires a shift from a business process oriented to capability management oriented view. In this respect this work introduces a business process based capability design strategy, which is a part of a lately proposed capability driven development (CDD) approach. The main contributions of this paper are i) an exploration of the role of business processes in capability modelling, ii) a component-wise structured capability development method based on business processes of an enterprise and iii) a demonstration of the method application in a use case from the utilities industry.