Information need and IT demands for business process reengineering in operationroom management

Abstract

As the economic importance of operation room (OR) management is increasing, the aim of this paper is to analyse the information need for business process reengineering (BPR) in OR management and to reveal the need for corresponding IT support. The information on OR processes available in clinical standard documentation schemes proves fragmentary and insufficient for the needs of process analysis in BPR. Therefore a precise, detailed OR process model is analysed on relevant process interdependencies and influencing variables to reveal the crucial information need for OR management. The analysis includes empiric data, collected in a field study and shall form the basis for developing an adequately comprehensive documentation scheme. Its purpose is to uncover and pin-point where the need for information and respective IT support lead to an improvement of BPR for OR management.