Building bridges within and beyond UX - Let's talk about skills and specialization that make a great team

Abstract

What are the tasks and skills important for being a UX professional and do they match the perception of co-workers from outside of UX? This understanding has implications for how UX professionals can have the most impact to the product or service in order to operate most effectively. This talk will share insights into the UX department of LogMeIn, a major SaaS (software as a service) company. Surveys on the image, skills, tasks, and profiles were conducted with UX professionals and their co-workers from other departments. Results show that those from other departments focus more on defining UX through deliverables and communication skills. Following the analysis, a practical application for how UX work can be most effective through combining multiple UX skills is presented. Enjoy the read and be sure to share your feedback and thoughts.