Citizen-Centred Information Dissemination with Multimodal Information Channels

Abstract

Citizens call for timely and high-quality environmental information for reasons of comfort and health care. This interest recommends an easy-to-understand and easy-toaccess presentation of such information. Rather than presenting raw data in an extensive fashion, one ought to engineer customisable information services, that can be tailored to individual user groups, be it for reasons of content or be it for reasons of citizen's reachability. InAPNEE, we have been designing information services that draw upon various information channels, i.e. mobile-technologies, interactive portals for the Internet, as well as street panels for municipality usage scenarios. In a nutshell, the APNEEsystem promotes user-friendly information management and dissemination via multiple information channels, and can be applied in multiple information domains or be part of relevant applications or service back bones. Based on such high quality dissemination services, even environmental information will turn into an attractive product once perceived and provided as indicators for emerging interests of citizens towards levels of comfort.