Online dispute resolution: new model for e-consumers and e-companies
Autor(en):
Zusammenfassung
A new model of online mediation born in Milan will be analysed as a new method of online dispute resolution (ODR). This new model could tell us if ODR will only improve traditional alternative dispute resolution (ADR) methods or radically change the way t o solve dispute. This paper would also underline the need for new standards and rules for the net economy, in order to avoid a lack of e-consumers protection.
- Vollständige Referenz
- BibTeX
Sali, R.,
(2001).
Online dispute resolution: new model for e-consumers and e-companies.
In:
Hilty, L. M. & Gilgen, P. W.
(Hrsg.),
Sustainability in the Information Society.
Marburg:
Metropolis.
@inproceedings{mci/Sali2001,
author = {Sali, Rinaldo},
title = {Online dispute resolution: new model for e-consumers and e-companies},
booktitle = {Sustainability in the Information Society},
year = {2001},
editor = {Hilty, Lorenz M. AND Gilgen, Paul W.},
publisher = {Metropolis},
address = {Marburg}
}
author = {Sali, Rinaldo},
title = {Online dispute resolution: new model for e-consumers and e-companies},
booktitle = {Sustainability in the Information Society},
year = {2001},
editor = {Hilty, Lorenz M. AND Gilgen, Paul W.},
publisher = {Metropolis},
address = {Marburg}
}
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Mehr Information
Datum: 2001
Typ: Text/Conference Paper

