Effizientes Systemmanagement durch Standardisierung – Lösungen aus einem hochverfügbaren Systembetrieb

Abstract

The paper outlines the automated system management processes and their interactions with a central Configuration Management Database used at IV Mobilfunk, T-Systems. International Standards for "Best Practice" to perform IT Service Management have been successfully implemented in order to offer highavailable IT-resources. The IT for mobile telecommunications needs standardisation in hardware and software to cope with increasing requirements to computing environment but decreasing IT budgets.