Role Approach for the Amplification of Individual and Higher Levels of Intelligence

Abstract

"Organizational lntelligence" (01) is an approach for the management of social systems that aims to amplify intelligence on four organizational levels with strong support from information and communication systems (ICS). The "Role Approach" (RA) can sustain this amplification since the RA provides a method to classify, aggregate and retrieve information consistently and future-oriented. Designers of ICS, e.g. groupware, can derive guidelines for the architecture of group or organizational memories which are capable of supporting OI. Managers can use the RA to deal with the increasing amount of information during their ongoing careers. The use of the RA in the lCS-environment of one of the top-ten US-American Management Schools, The John E. Anderson Graduate School of Management at UCLA, points to the potential contribution of the RA for OI.