Workflow Management between distributed organizations - the Wide Area GroupFiow Approach

Abstract

Concepts and solutions for workflow management today mostly focus on processes performed within single organizations. Yet the exchange of informotion between organizations is not integrated with the internal workflow management. To overcome the resulting inefficiencies and to enhance quality and response-time of external communication processes remains challenging. Therefore general conceptions for distributed workflow manogcment orc discussed in this paper. Additionally the Wide Area GroupFlow System for Groupware-based workflow management between distributed organizations is introduced.