Care: A chatbot for dementia care

Abstract

In recent decades various digital artifacts have been integrated into our daily life. One such integration is chatbots or conversational agents like Siri and Alexa. Even though those devices are helping primarily in daily activities, they can potentially be used for medical and health care purposes. In our research, we tried to focus on the current trend of using conversational agents in daily life and potential ways of using those in the medical field. Primarily we focused on chatbot uses in dementia care. Within our work, we analyzed interviews from care facilities and referred to some other research articles to find potential ways of using chatbots in care facilities. As a prototype, we developed a chatbot that will act as a communication medium between caregivers and dementia patients. We also conducted an interview to explore further improvement areas of the chatbot.