Rescue on the Road: Design Recommendations for Vehicle Assistant Systems to Support Effective First Aid Measures

Abstract

One of the main goals of driving assistant systems is to prevent road accidents. However, if an accident has happened, system support is comparably sparse. In this paper, we, therefore, focus on the period after an accident has happened and conduct interviews (N = 7) with experienced rescue workers. We provide insights into the rescue process and initial design requirements, as well as a classification of potential post-accident systems’ roles (accident scout, virtual first responder, virtual first aid partner, chronologist). Overall, an extension of post-accident assistant systems could be a meaningful step to improving future road safety concepts.