Analyzing Smart Services from a (Data-) Ecosystem Perspective: Utilizing Network Theory for a graph-based Software Tool in the Domain Smart Living

Abstract

There has long been a trend away from monolithic solutions toward integrated service systems that combine technical services and product functionalities across different manufacturers. This is especially true for the Smart Living domain, where interconnected products and services are used in one of the most private areas. However, there is a lack of tools to manage these complex systems. This work represents the second iteration of an ongoing research project in which we are developing an analysis and management tool in response to specific requirements of various stakeholder groups of the Smart Living domain. We interpret the services and products of the data ecosystem as nodes of a network graph, which we analyze using established methods of network theory, e.g., to identify weak points and bottlenecks in the service systems. The metrics provided help domain experts and managers from the domain to perform concrete tasks and provide a business benefit.