Kennzahlen kooperativer Arbeitsbereiche

Abstract

The paper presents metrics for shared workspaces, based on the analysis of user activities in the shared workspace system BSCW. We propose metrics to compare the activity, productivity and cooperativity of users in different shared workspaces. Our analysis indicates that the metrics allow for a mapping of workspaces to a usage intention as well as a benchmark between different user groups. Furthermore we observed the Pareto principle known from other statistical evaluations also in the ratio between active and passive users of a workspace. Additionally our research indicates the distribution ratio of information within a shared workspaces.