@inproceedings{mci/Herzig1993,
author = {Herzig, Angelika},
title = {Usability-Testing: Put it into practice Das Usability Labor der Schweizerischen Kreditanstalt},
booktitle = {Software-Ergonomie '93: Von der Benutzungsoberfläche zur Arbeitsgestaltung},
year = {1993},
editor = {Rödiger, Karl-Heinz} ,
pages = { 321-326 },
publisher = {B.G.Teubner},
address = {Stuttgart}
}