A Portfolio Method for cross-organisational Process Design

Abstract

This paper describes a portfolio methodology for developing conceptual frameworks for cross-organisational business process re-engineering projects. After capturing the state of the art in information and knowledge acquisition, a framework to enhance the organizational learning processes – as starting point for reengineering activities – can be defined. The methodology uses business process modelling entities for personal, role and organizational knowledge, objectives and information objects. The classification of the knowledge and information acquisition effort allows to evaluate the benefits of reengineering alternatives of the contemplated organizational learning processes. The approach was developed for and tested on collaborative product development processes in small and medium sized enterprises.