| dc.description.abstract | The paper presents techniques to accomplish the basic goals cross-organizational process design on "Process Elicitation", "System Analysis", and “Learning Organizations”. “Software Agent" based Coordination is the basis to the designs since our 1998-2005 projects (Nourani 1998-1005). The coordination of processes in the fulfillment of orders, for example, with CRM systems is important for the economic survival of the enterprises. The personal computer interaction areas and learning are addressed with specific systems examples. The paper starts with introducing a systems approach to business modeling. A competitive business modeling technique, based on the author's planning techniques is applied. Systemic decisions are based on common organizational goals, and as such business planning and resource assignments should strive to satisfy higher organizational goals. It is critical to understand how different decisions affect and influence one another. Here, a business planning example is presented where Causal Loops, are applied to decisions. A preliminary optimal game modeling technique is presented in brief. | de_DE |
