Effects of (frustrated) Expectations on UX Ratings and UX Phases

dc.contributor.author	Gross, Alice	de
dc.contributor.editor	Boll, Susanne
dc.contributor.editor	Maaß, Susanne
dc.contributor.editor	Malaka, Rainer
dc.date.accessioned	2017-11-22T14:57:00Z
dc.date.available	2017-11-22T14:57:00Z
dc.date.issued	2013
dc.identifier.isbn	978-3-486-77855-7
dc.identifier.uri	http://dl.gi.de/handle/20.500.12116/7612
dc.description.abstract	Temporal aspects of user experience [UX] play an important part in shaping the overall UX of a product. Accordingly, different phases of UX can be identified, covering UX from a pre-use-phase, over a use-phase to a past-use-phase. Expectations about the interaction with a product are an important indicator for overall UX and are already formed before the actual interaction during the pre-use-phase. This paper tries to shed light on differing effects of the fulfilment and the frustration of these expectations depending on UX phases. An experiment was carried out to investigate how expectations from the preusephase can influence the use- as well as the post-use-phase.	en
dc.language.iso	en	en
dc.publisher	Oldenbourg Verlag
dc.relation.ispartof	Mensch & Computer 2013 - Workshopband
dc.title	Effects of (frustrated) Expectations on UX Ratings and UX Phases	en
dc.type	mensch und computer 2013 - workshopband	en
dc.pubPlace	München
mci.reference.pages	131-136	de_DE
mci.conference.sessiontitle	Temporale Aspekte des Nutzererlebens	de_DE