ICT and operations outsourcing in banking
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Zusammenfassung
Outsourcing of ICT (Information and communications technology) and Operations services has reappeared on the agenda of top management in European banking. As a contribution to this important topic, McKinsey & Company has carried out a comprehensive survey, based primarily on 70 interviews with executives of banks and providers.Key topics analyzed are: the relevance of outsourcing to address current challenges in banking; the value created by outsourcing and the barriers to its successful implementation; the degree of viability of outsourcing across specific services and functions; and likely developments in the outsourcing market. In addition, industry best practices have been collected and synthesized.
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- BibTeX
Lancellotti, R., Schein, O., Spang, S. & Stadler, V.,
(2003).
ICT and operations outsourcing in banking.
Wirtschaftsinformatik: Vol. 45, No. 2.
Springer.
(S. 131-141).
DOI: 10.1007/BF03250890
@article{mci/Lancellotti2003,
author = {Lancellotti, Roberto AND Schein, Oliver AND Spang, Stefan AND Stadler, Volker},
title = {ICT and operations outsourcing in banking},
journal = {Wirtschaftsinformatik},
volume = {45},
number = {2},
year = {2003},
,
pages = { 131-141 } ,
doi = { 10.1007/BF03250890 }
}
author = {Lancellotti, Roberto AND Schein, Oliver AND Spang, Stefan AND Stadler, Volker},
title = {ICT and operations outsourcing in banking},
journal = {Wirtschaftsinformatik},
volume = {45},
number = {2},
year = {2003},
,
pages = { 131-141 } ,
doi = { 10.1007/BF03250890 }
}
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