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dc.contributor.authorLancellotti, Roberto
dc.contributor.authorSchein, Oliver
dc.contributor.authorSpang, Stefan
dc.contributor.authorStadler, Volker
dc.date2003-04-01
dc.date.accessioned2018-01-16T08:50:47Z
dc.date.available2018-01-16T08:50:47Z
dc.date.issued2003
dc.identifier.issn1861-8936
dc.identifier.urihttp://dl.gi.de/handle/20.500.12116/12346
dc.description.abstractOutsourcing of ICT (Information and communications technology) and Operations services has reappeared on the agenda of top management in European banking. As a contribution to this important topic, McKinsey & Company has carried out a comprehensive survey, based primarily on 70 interviews with executives of banks and providers.Key topics analyzed are: the relevance of outsourcing to address current challenges in banking; the value created by outsourcing and the barriers to its successful implementation; the degree of viability of outsourcing across specific services and functions; and likely developments in the outsourcing market. In addition, industry best practices have been collected and synthesized.
dc.publisherSpringer
dc.relation.ispartofWirtschaftsinformatik: Vol. 45, No. 2
dc.relation.ispartofseriesWirtschaftsinformatik
dc.subjectbanking
dc.subjectinformation and communications technology
dc.subjectoperations
dc.subjectoutsourcing
dc.titleICT and operations outsourcing in banking
dc.typeText/Journal Article
mci.reference.pages131-141
gi.identifier.doi10.1007/BF03250890


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