A tale of two outsourcing contracts
Zusammenfassung
This study analyzes two extreme outsourcing situations. In the first case, contractual problems derailed the original agreement and precipitated a disastrous divorce. In the second case, the strategic alliance between the firm and its suppliers was supported by governance mechanisms that paved the way to a successful and harmonious relationship. Agency theory provides a conceptual background for analyzing the cases. Lessons are drawn from the experiences of the firms studied, and recommendations are made for the design of outsourcing contracts that curb contractual opportunism.
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- BibTeX
Aubert, B. A., Patry, M. & Rivard, S.,
(2003).
A tale of two outsourcing contracts.
Wirtschaftsinformatik: Vol. 45, No. 2.
Springer.
(S. 181-190).
DOI: 10.1007/BF03250897
@article{mci/Aubert2003,
author = {Aubert, Benoit A. AND Patry, Michel AND Rivard, Suzanne},
title = {A tale of two outsourcing contracts},
journal = {Wirtschaftsinformatik},
volume = {45},
number = {2},
year = {2003},
,
pages = { 181-190 } ,
doi = { 10.1007/BF03250897 }
}
author = {Aubert, Benoit A. AND Patry, Michel AND Rivard, Suzanne},
title = {A tale of two outsourcing contracts},
journal = {Wirtschaftsinformatik},
volume = {45},
number = {2},
year = {2003},
,
pages = { 181-190 } ,
doi = { 10.1007/BF03250897 }
}
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