Knowledge centers in professional services firms – an exploratory study

dc.contributor.author	Juntermanns, Benjamin
dc.contributor.author	Smolnik, Stefan
dc.contributor.author	Hertlein, Michael
dc.contributor.author	Riempp, Gerold
dc.contributor.editor	Hinkelmann, Knut
dc.contributor.editor	Wache, Holger
dc.date.accessioned	2019-06-03T12:35:30Z
dc.date.available	2019-06-03T12:35:30Z
dc.date.issued	2009
dc.identifier.isbn	978-3-88579-239-0
dc.identifier.issn	1617-5468
dc.identifier.uri	http://dl.gi.de/handle/20.500.12116/23269
dc.description.abstract	The knowledge-intensive processes of professional services firms (PSF) demand instruments with which to store, review, and exchange knowledge. Knowledge centers (KCs) are centralized units that meet this demand. They concentrate knowledge on certain business-relevant topics and share it through integrated knowledge management structures. This paper illustrates the concept as well as the different strategies of KCs in an exploratory study on PSF and aims at providing the first characteristics of a reference model for KC.	en
dc.language.iso	en
dc.publisher	Gesellschaft für Informatik e.V.
dc.relation.ispartof	WM2009: 5th conference on professional knowledge management
dc.relation.ispartofseries	Lecture Notes in Informatics (LNI) - Proceedings, Volume P-145
dc.title	Knowledge centers in professional services firms – an exploratory study	en
dc.type	Text/Conference Paper
dc.pubPlace	Bonn
mci.reference.pages	164-173
mci.conference.sessiontitle	Regular Research Papers
mci.conference.location	Solothurn, Switzerland
mci.conference.date	March 25-27, 2009